YOUR JOURNEY STARTS HERE

Quick and free online assessment.

SHOP OVER THE COUNTER GET A PRESCRIPTION

CHOOSE YOUR PATHWAY

Different needs, same support. Find the right pathway for you.

OVER THE COUNTER (OTC)

Quick access after pharmacist review. No prescription required.

For eligible therapeutic vaping substances containing 20 mg/mL nicotine or less, including 0 mg/mL.

START ASSESSMENT

PRESCRIPTION

For prescription-only strengths, with assessment and doctor review within 24 hours.

For therapeutic vaping substances containing 21 mg/mL nicotine or more.

REQUEST PRESCRIPTION

HOW IT WORKS

Simple steps to get you started!

SUPPORT TO QUIT, WITHOUT THE WAIT

Complete our quick online medical questionnaire and have your information reviewed by an Australian-registered doctor.

Your doctor will consider your smoking history, individual needs, provide personalised advice and discuss treatment options appropriate for you.

Your assessment is generally reviewed within 24 hours, giving you convenient access to professional support from home.

START FREE ASSESSMENT
LOCAL PICKUP OR DELIVERY

Flexible options to make accessing your treatment convenient.

FREE 12-MONTH PRESCRIPTION

Independent Australia Doctor approved prescriptions in 24 hours*

TGA COMPLIANT

Our products meet Australian safety and quality requirements.

PROFESSIONAL SUPPORT

Our healthcare professionals are Australian-registered.

Have Questions? We've Got Answers!

Some nicotine vaping products are available without a prescription if they meet Australian regulations. Higher nicotine concentrations require a prescription. We can help you determine the right pathway.

Yes. If you already have a valid e-prescription from your doctor or clinic, we can dispense it.

Yes. If you don't already have a prescription, we can connect you with an independent healthcare practitioner who can assess whether nicotine replacement therapy is appropriate for you.

We ship with StarTrack. Orders placed before 2:00 pm (AEST) are typically dispatched the same business day, with next business day delivery available to most major Australian cities. Delivery times may vary for regional and remote areas.

Yes. Your privacy is important to us. All consultations and dispensing services are managed in accordance with Australian privacy laws and healthcare standards.

ALREADY HAVE A PRESCRIPTION?

Create an account and upload your existing prescription.

UPLOAD